We are a company with more than 70 years of history and experience since its foundation, which has succeded to maintain and expand its position in the market, evolving according to it, all under a solid foundation that guarantees us and impregnates our clients with confidence and security. CERTIFICATE

Our size as a company and our family origin, allows us to guarantee a real quality of service, with a staff of expert and trained drivers, with years of experience. The motivation of our employees is the most important asset that allows us to guarantee the quality of our service and all this is fed by a process of continuous improvement that is nourished by the experience and training of our human capital.

We have, among others, the European Quality Certificate, according to the UNE-EN ISO 9001 standard.

QUALITY POLITICS

Ensuring the quality of the service offered is an indispensable requirement for Transportes Agustín Riaño S.A. That is why the work carried out on a daily basis is guaranteed by the following quality certification at European level:

At Transportes Agustín Riaño, we are aware that the transport sector demands the point that differentiates us from the rest of the competitors which is the Quality of the service we provide, a strategic factor, which constitutes the best argument to compete and represents a guarantee for the continuity and future of our Organization

In this sense our Quality Policy is based on:

  • A commitment to be appropriate to the purpose and context of the company and to support strategic direction.

  • The commitment to meet both the requirements of the client and the applicable legal regulatory as well as the  

    requirements to which the Company subscribes.

  • The commitment to continuously improve the effectiveness of the Quality Management System, through the identification, interrelation, understanding and management of the Company’s processes

  • The commitment to provide the best service, maintaining the distinctive characteristics of TRANSPORTES A. RIAÑO 

    improving themselves at every moment and keep woeking for continuous improvement.

  • The commitment to provide the company with human resources, infrastructure and an adequate work environment, to

    ensure the service improvement.

  • The commitment to structure internal communication, staff awareness, as well as external communication in relation

    costumers and interested parties.

  • The commitment to Foster a mutually beneficial relationship with suppliers in order to promote the capacity of both to

    create value.

  • The commitment to stablish a reference framework for setting and reviewing quality objectives..

  • The commitment to implement, keep up to date, communicate to our staff and keep the Quality Policy available to the 

    public.

In Transportes Agustín Riaño, we are aware of and enthusiastically support these values, being the representative of the Management the main promoter of the establishment of the Quality culture.

José Luis Romeo

Manager Agunstín Riaño